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Servicing Canadian businesses since 2015

For shopping centres and malls

A simple AI-powered smartphone app with your mall’s name on it. 

Grow new revenue channels for your venue and connect your shoppers with your tenants, events and deals.

Your mall’s own app on the App Store and Google Play, plus a dashboard your team runs it from. Pick and choose only the features you need.

Check-in fills your listMaya checks in on your app, and she appears in your Shoppers screen.
Canadian-based team
Expertise in Fashion, Retail and Creativity
Established in 2015
4.8 ⭐️ Google Reviews

What it is

An app with your mall’s name on it

We build storefronts digital sales platforms. For malls, that means a collection of storefronts; your tenants. With an iPhone and Android app for your mall, you can run offers, sells ad space and reads visitor data, driving shoppers downloads under your mall’s name. It earns its place two ways: ad income your mall can sell, and a customer list your mall keeps.

Build your own database of customers

Connect with local shoppers who come to your venue, even when they’re away.

Turn marketing costs into marketing revenue

Build your own ad revenue and grow your NOI while helping tenants.

Get valuable metrics for your real estate planning

Get tangible metrics and data to gain a clearer picture of how your shopping venue performs.

Get a custom solution tailored to the property's needs

AI-powered solutions from Syndicate’s retail expertise boasts considerable customized solutions. No platform fees, all ownership.
Check-in fills your listMaya checks in on your app, and she appears in your Shoppers screen.

Build a database of local shoppers coming to your venue

Stop renting your audience from TikTok, IG, or YouTube

You have to pay to reach the same shoppers walking your hallways. When they’re at home, you reach them on YouTube. When they’re on the go, you reach them on TikTok or Instagram. When they’re waiting for the bus, you reach them with a bus-booth ad. Now, they carry you in their pockets, browsing your latest deals, events and promotions on an app with your mall’s name on it.

Digital offers redeemed in-store

Drive foot traffic to your mall with digital offers for shoppers using your mall’s app

Promotions you can track, set and sell to your tenants. Measure the success of your marketing ventures with in-store redeemable coupons, events, and sales events. Your customers can discover them at home, on the bus, or sitting on the couch, and redeem them on their next visit to your mall.

From phone to counterMaya redeems the offer at Sample Café, and your team sees the in-store visit in Campaigns.
Ad slots you sellBook a tenant into a push and the opening splash. They run on your dates, and the invoice goes out from the dashboard.

Your tenants already pay to reach shoppers. How much of that money comes to your mall today?

Turn your mall app into a digital billboard and grow your property’s net operating income

Tenants and brands buy push notifications, categories and ad slots in your app, and your team can set budgets, schedules, targeting and invoicing from the dashboard. With Syndicate, your mall sells its own advertising.

Professionals in Asset Management and Leasing, Information Technology, or Marketing

Take ownership of your customer relationship

Stop renting your audience from Meta, TikTok and Instagram

A boosted post reaches shoppers once, and next month you pay to reach them again. Your app builds a list your mall keeps. Shoppers check in when they arrive, create a profile, and collect deals and loyalty points as they go.

Connect with those shoppers directly when they’re away from your mall, without paying a platform to show them your post.

Launch your own advertising channel

Drive new revenue for your shopping venue selling ads to tenants

Are hundreds of thousands of shoppers visiting your mall each year? Sell ad placements on a smartphone app with your mall’s name on it, creating new ancillary revenue to grow your net operating income.

Who you compete with

What other mall owners have launched

Your shoppers compare your mall with the one down the highway. Here’s what owners across North America and Europe have launched, from app listings, owner and developer pages, and trade press.

Where does your centre sit on this list?

Royalmount (Carbonleo)

The Royalmount app handles parking payment, receipt scanning, an interactive store map, event reservations, personalized shopping and a virtual concierge named Leo (App Store listing, checked 2026).

Quartier DIX30 (Carbonleo)

The DIX30 app shares programming and shop news and has a customer service section (App Store listing, checked 2026).

Cominar

Cominar Privilège is an app-based perks program for people who work at or live near its centres

Carrefour de l'Estrie (Groupe Mach)

The centre launched a phone-based puzzle trail for visitors in April 2024 (Carrefour de l’Estrie).

Cadillac Fairview

Cadillac Fairview launched the Live by CF app across its 19 properties in June 2020.

Primaris

Primaris launched PRIMARCHÉ, an online marketplace of store inventory across five of its centres, in November 2021 (Primaris).

Cushman & Wakefield

The property manager brought the GetintheLoop offers app to 21 Canadian malls it manages in August 2020 (Retail Insider).

Brookfield Properties

In January 2025, Brookfield partnered with Statements Media to sell its network of 100+ digital ad displays across 12 Toronto and Calgary properties (Retail Insider).

Westfield

In April 2025, Westfield Rise, the company’s media division, announced a network of nearly 300 eight-foot LED screens for 10 flagship US centres, alongside the Westfield app (Retail TouchPoints).

Simon

Simon launched Simon+ on November 12, 2025, paying shoppers cash back and points when they link a card or upload receipts, with 500+ retailers at launch (Simon).

Mall of America

Mall of America built its loyalty program, MOA Insiders, with the loyalty platform Coniq (Coniq, checked 2026).

Where does your mall sit on this list?

No matter the size, Syndicate can guide your shopping venue towards success.

When malls start looking

When a shopping centre app moves up the to-do list

Maybe a competing centre just launched its own app. Maybe a tenant asked, “Why should we pay more rent?” Or next year’s marketing budget is on the table, and the line for social ads looks like rent paid to someone else.

Each one asks the same question: how does your mall reach its shoppers, and prove it to tenants, without renting the audience from Meta, TikTok or Instagram?

What eats your week

Three jobs you’re already doing that impact your results

  mallsLeasing teams are expected to prove the mall delivers traffic, often with entrance counters, tenant sales reports, when they send them, and gut instinct. Marketing plans great promos and events, and has no way to know who saw them.

If nothing changes

What it costs to keep renting your audience

In our view, the cost of leaving your customer list with someone else, is higher than the cost of building your own. Every season, tenants pay platforms to reach shoppers who are already in your hallways, and none of that ad money passes through the mall. The shopper list stays with the platform, so next season you pay to reach the same people again. At the same time, rent conversations keep running on counters and instinct. 

Fair doubts

The doubts mall teams raise first

You’ll likely have a few doubts about a new app. Each one has a plain answer.

Professionals in Asset Management and Leasing, Information Technology, or Marketing

Some common questions and concerns

What you’re working toward

What mall teams already track

None of these are new. The difference is where the numbers come from: your own app and dashboard, measured against your own figures from before launch.

  • Net Operating Income
  • Foot traffic at the mall
  • Revenue impact from Marketing
  • Time spent shopping at the mall
  • Tenant Rent

What we track

Reporting that executives will actually read

Once the app is live, these show up in your dashboard. We measure each one against your own numbers from before launch.

  • How many shoppers download the app and check in.
  • Which offers shoppers redeem, by tenant and by category.
  • How often the same shoppers come back.
  • Where shoppers spend their time, zone by zone.
  • How many ad slots your tenants buy.
Reports for leasing talksRedemptions by category, traffic by hour and the busiest zones, exported as a PDF for your next tenant meeting.

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